Value of Diversity in the Workplace

The global workplace has made diversity a significant issue. Companies have to adjust how they operate so they can accommodate the diverse customer base that is growing. It is important for any organization to consist of employees who can bring different skills, abilities, and culture to workplace. Developing effective intercultural communication within the workplace will allow the connection between employees and customers with different cultural backgrounds and languages. Introduction In today’s society, a diverse workforce is needed to accommodate the different multicultural backgrounds that make it up.The value of diversity in a workplace is important because of the different sets of skills and backgrounds a company has to offer when trying to solve conflicts and provide effective solutions. This paper will recap an incident that happened at an insurance agency because of the lack of diversity, along with the ramifications, and strategies that may have facilitated a more s uccessful resolution. Diversity issue in the workplace I have experienced how lack of diversity in the workplace can cause conflict for the organization. A few years back I worked for an insurance agency in south Louisiana.The agency consisted of the head agent and owner, who is a male, and four women who worked for him, to include myself. One day a Hispanic couple came in to purchase some insurance policies for their home and vehicles. The issue was the couple spoke only Spanish. The percentage of Hispanics in south Louisiana was very low at the time and there was not a high demand for bilingual employees who spoke Spanish. Because of the lack of diversity in the office, none of the employees spoke fluent Spanish to help the potential new customers. The employees who knew a little Spanish tried to communicate as best they could but to no avail.The couple became very angry at the insurance agency’s poor attempt to communicate with them. They left the office outraged and state d that would never recommend this company to anyone. Ramifications As a result of this lack of diversity in the insurance agency, the agency itself, employees, and potential customers were impacted. The agency lost a customer and revenue because of a lack of diversity in the office. Not only did the company lose one customer but also the potential of future customers that may be recommended from the couple.This issue left the employees upset and stressed about not being able to help a customer. Since the start of business the agency has been a customer- oriented company, and has taken pride in providing the best customer service in the area. This situation left the owner distraught because he lost potential income for his business. To make matters worse, the couple filed a complaint against the agency for not having a bilingual employee in the office. The agency had never received a negative complaint for customer service.Strategies. Diversity in the workplace can help companies avo id unnecessary issues in the workplace. Diversity also gives the company leverage over their competitors. In smaller companies a lack of diversity is almost inevitable, but if approached in the right way it can be avoided. The diversity issue the insurance agency was faced with could have been resolved if the agency had been aware of the influx of the Hispanic population in south Louisiana. In order to stay ahead of the competition, the agency should have kept up on the different types of people moving into the area.In order for the insurance agency to address the lack of diversity for the possibility of future occurrences, the hiring protocol the agency follows will need to be modified. â€Å"A diverse collection of skills and experiences (e. g. languages, cultural understanding) allows a company to provide service to customers on a global basis† (Greenburg, 2004). The possible issue that may arise from this protocol is finding a qualified person with this skill. This approa ch though would not benefit the agency right away because of the low turn around of employees and the low number of employees the agency is able to keep employed.Another way to address the issue would be for the insurance agency to pay for at least one, if not all, of the employees to attend a class that teaches the Spanish language. This task may be hard for the insurance agency to complete because of funding and for the employees because of extra time needed to attend the class. For the future, this type of training would benefit the insurance agency by increasing the potential number of customers it can provide a service to. Conclusion Diversity is becoming a necessity in the workplace in today’s global working environment.A multicultural society forces companies to employ a diverse workforce so they can adapt â€Å"to fluctuating markets and customer demands† (Greenburg, 2004). Having a diverse workforce will appeal to a larger diverse customer base that will benef it the growth for any company.ReferencesGreenberg, J. (2004). Diversity in the Workplace: Benefits, Challenges and Solutions. The Multicultural Advantage: Career Management and Job Info for Professionals from Diverse Backgrounds. Retrieved from http://www. multiculturaladvantage. com/recruit/diversity/Diversity-in-the-Workplace-Benefits-Challenges-Solutions. asp

The Different Sources of Law in England & Wales Essay

The Different Sources of Law in England & Wales - Essay Example According to the paper the source of Legislation through which English Legal system obtains its laws and regulations is further divided into two sections including acts that are passed by the parliament as well as legislature that is delegated. Body One of the main sources through which English Law is created as well as altered is through Legislations that are passed by the parliament and the parliamentarians and laws that are delegated. Previously only common law was recognized as the basis of English Law, but with the changes in situations and due to need for change law that is enacted through legislation was adopted and is now considered as the most significant source of English Law. Laws that are created through legislation are enforceable and the citizens of the region have to follow these laws. The source through which English Legislation has been created and is altered is recognized as the Act of Parliament is regarded as superior to all laws and is created while giving import ance to the theory of sovereignty of the parliament. From this paper it is clear that the authority to make laws is delegated to a certain body that can only create regulations that are created in conformity with the restrictions that are created through a parent act passed by the parliament. Such legislations are regarded as inter virus which means these laws are to be created with the powers that have been delegated. The legislation that is enacted by the parliament can only be subjected to interpretation that is statutory in nature, while those laws that are created under delegated legislation can be tested for being unreasonable and unfair and can even be regarded as ultea virus which denotes that certain law have been created outside the authority that has been delegated. These laws are further divided into three types including: orders in council that are created when the region is experiencing emergency situations, ministerial regulations which are created under those acts that are passed by the parliament and by laws that are c reated by the local level of authorities. The second main source of English law is common law which is even regarded as precedent in English Law and is rules and regulations that are decided as well as created by judges through the decisions they take within courts and other settings of dispute resolution such as tribunals. The main feature of common law is situated in the term itself as the term common law denotes that these laws are created through the common sense of the judges. In the region of England as well as Wales, laws are not only created within the parliament, they are even developed through previous decisions that have been held by the judicial system.  

Report on the Religious Life of Planet Earth Essay - 8

Report on the Religious Life of Planet Earth - Essay Example My research report about the religious dimensions led me to know the essence of religion, which was evoking of specific response over various aspects of life, taken to be pure as designed by traditional practices of religious bodies (Fisher, 2011). My criteria to examine the religiosity of the people on earth was philosophical related to the causal purpose of the universe; peoples’ adherence to religious rituals and moral code of conduct, as propounded by the leading religions. Starting from Christianity, I examined the people believing in this religion on the parameter of cause behind the creation of the cosmos. Christians believed that there is one supreme power governing the affairs of the universe. Human beings are the final product of the creator to live on the planet with love and justice. They believe that the purpose of their existence is to love and serve God (Christianity Human Nature, 2012). My next stoppage to research and analyze the preaching of Islam revealed about the followers of Islam, the Muslims who adhere to five pillars of Islam, called the â€Å"pillars of faith†, which are critical religious rituals. These are observing disciplined routine of confessing to the faith, strictly adhering to the ritual of prayer, paying the alms tax, fasting during the month of Ramadan, and Pilgrimage to Mecca. True Muslims are only those who follow the routine first four rituals and accomplish once in their life time a visit to the holy city of Mecca, their fifth ritual. This is a religious pilgrimage held in the last month of the Islamic year. While playing the ritual of donning a white sheet, they show their allegiance to the almighty by projecting that they have covered their wealth, culture, and class, as belonging to various corners of the planet to attain a feeling of equality and unity (Denny, 1987). The religion of Hinduism was the third parameter to decide whether the believers in the Hindu philosophy of

Compare and contrast aristotles and platos idea of the good Term Paper

Compare and contrast aristotles and platos idea of the good - Term Paper Example Thus, the ethics of Aristotle is associated with his idea of telos or purpose. And this purpose consists in the contemplative activity of the intelligence, that is, the true human Good. It is in this regard that for both Plato and Aristotle, the Good is not only characterized by ethics but also of epistemology, for the Good is always, for both of them, that which leads to true knowledge and wisdom. This paper will be divided into three main parts. The first part will discuss Plato’s Idea of the Good. Herein, a discussion of some of his dialogues will take place. Some of which are Laws, Gorgias, and The Republic. One the other hand, the second part will discuss Aristotle’s Idea of the Good. In doing so, two treatises on Aristotle’s ethics will be covered: Eudemian Ethics and the Ethics to Nichomachus. Finally, the third part will serve as the conclusion and final analysis of the matter. Herein, the author of this paper will show that despite the differences betwee n Plato and Aristotle’s doctrines and philosophical approaches, their Idea of the Good are both associated with the gradual improvement of the soul in search for intelligence, knowledge, truth, and wisdom. Plato: Wisdom, Truth and The Good The doctrine of Ideas constitutes the center of Platonic thought. For Plato, there are two orders of reality – one which is sensible and material; another which is immaterial and invisible, and which can only be grasped by the intellect. Plato had conceived of a multiplicity of Ideas: there were moral and aesthetic ideas, ideas of sensible realities, and ideas of artificial things: everything that existed had a corresponding idea. But there had to be an order or hierarchy among the Ideas, and a First from which all the other Ideas proceed. Thus, Plato gives order among the ideas in his Republic. In the Republic, Plato establishes a hierarchy among the Ideas, with the Idea of the Good as the unconditioned principle of the truth and be ing of the other ideas. He presents his doctrine with descriptive imagery: That which imparts truth to the known and the power of knowing to the knower is what I would have you term the idea of good, and this you will deem to be the cause of science, and of truth in so far the latter becomes the subject of knowledge†¦ so in this other sphere, science and truth may be deemed to be like the good, but not the good; the good has a place of honor yet higher†¦ the good may be said to be not only the author of knowledge to all things known†¦ (Plato, â€Å"The Republic† 136). In relation to this is his philosophy of man, wherein he distinguishes between the body and the soul of man. For Plato, body and soul are not only different from each other but also opposed and irreconcilable. Our body is the tomb or prison of the soul (Reale and Catan 157). Human beings are thus deprived from true life for as long as he remains chained to the body since the essence of man is his soul. It is the body that gives rise to every conceivable (Word Count: 353) evil, i.e. to ignorance. Plato’s ethics looks, therefore, to freeing the soul from its bondage to the body. Moreover, courage and knowledge are often distinguished from pleasure and good: â€Å"The good are good by the presence of good, and the bad are bad by the presence of evil. And the brace and wise are good, and the cowardly and foolish are

Preparing and Electronic Portfolio Essay Example | Topics and Well Written Essays - 500 words

Preparing and Electronic Portfolio - Essay Example They include; 1. Definition of portfolio context and goals-this is the step whereby the purpose of the portfolio is defined. It’s important to ask oneself what is it that you are trying to show with this portfolio. For instance are there any goals, outcomes or standards that are being exhibited using this portfolio? You will realize that you are prepared for the following stage when; firstly, you have been able to identify the purpose as well as the primary addressees for your portfolio. And secondly when you have identified the standards or objectives that you will be utilizing in organizing your portfolio. And finally, you have been able to select the development software you will be making use of as well as completed the initial stage using that specific tool. 2. Classification/Collection –Some of the questions one needs to ask here include; what type of artifacts will be included in the portfolio and how are such entries going to be classified? This stage therefore involves identification of various portfolio items which may be determined by assessment context as well as the kind of evidence that is to be collected. Selection of the most suitable software development tools for the portfolio context together with available resources. This stage also involves identification of the storage together with presentation medium most suitable for the given situation. 3. Reflection-Reflection generally is the soul and heart of any portfolio. It provides the basis for why these artifacts symbolize attainment of a specific result, objective or standard. The excellence of the learning that comes out of the process of portfolio development will be directly proportional to the excellence of the self-reflection put on the work. 4. Interaction/connection/feedback/dialogue-this is the step that offers an opportunity for not only interaction but also feedback on the kind of work placed in the portfolio. Apparently, this is

Dq8m9 Essay Example | Topics and Well Written Essays - 1000 words

Dq8m9 - Essay Example That is why it is important that every organization in business must include the social responsibility as part of their strategy. Norman who is a professor of ethics in Business looks critically at a number of prevalent and quasi-academic outlines for identifying and mitigating beyond-compliance responsibility such as CSR, organizational citizenship, sustainability, shareholder theory and triple bottom-line. His working theory is that beyond compliance responsibilities can be vindicated by using the same ideas and methods we use in vindicating particular guidelines. He also focuses on â€Å"ethical Politicization† and more generally on the nature of answerable behavior in the business-government dealings (Norman 2012 p.75). The idea of corporate social responsibility is exceptionally valuable and hard-worn social benefit. It is a vehicle for endorsing transparency, more tone liability, better communique, honesty, mutually advantageous exchange and functional development. In pr oviding a clear way of critiquing business inside and out of its borders, it is now an essential condition for businesses to have morals and to exercise modern entrepreneurship (Jeremy 2009 p34). It is especially important for the growing global economics, while at the same time it is a delicate issue. However, different researchers are coming up with different views on this topic with one group arguing that business must operate under proper values and the other arguing that social responsibility is a complicated issue and cannot work successfully. According to Moses Pava, Former US secretary Robert Reich is one example of those who oppose the social responsibility advocators (Pava 2008 p.38). He believes that it is a project that can never succeed and campaigning for it is a waste of time and money. Reich points this failure in the raising political power but does not clearly state exactly what his argument is all about. He however, wants this idea dropped and as it is not one tha t could work and the only reason for him is the rise in corporate political power an argument thought as not so convincing according to Pava. Critiques like Reich are therefore, needed to listen keenly to those who have continuously been pushing for more and improved corporate social accountability as they may need to respond to his argument. Understanding the state of business and the processes in it, Reich and other should be convinced that corporate social responsibility is a vital foundation for business morals and for current capitalism. Lack of social corporate responsibility will create an avenue for unnecessary exploitation and great benefits for a few traders and that would not make sense. Reich’s concern in this issue is that rules advocating for the social corporate responsibility are not safe for business as they could cause a lot of harm. He believes that if businesses should prosper, then, they should focus mainly on customer satisfaction and maximization of cor porate profits for stakeholders (Pava 2008p. 50). He says that ethical and social responsibility is individual and can be practiced in those terms instead of setting up policies that direct organizations to operate under ethical social responsibilities, which would frustrate the freedom for organizations to achieve their goals. Pierre, on

International entreprenureship Essay Example | Topics and Well Written Essays - 3500 words

International entreprenureship - Essay Example The study will give details regarding the background and the gradual development of Hewett Packard as a company and Carly Fiorina as the Chief Executive Officer (CEO). A background analysis of the company and the CEO would be given to highlight the varied situation managed by the CEO. It is observed that Carly Fiorina might have exhibited certain leadership skills in certain situations but her sole focus on attainment of goals reflects her aggressive behaviour. The organizational climate within a company becomes an essential part of the value system of an individual which helps him / her to achieve corporate goals. The author of the study will highlight the present scenario of Hewett Packard under the managerial control of Carly Fiorina and its impact on the business activities. Finally, the study will conclude with various facets of leadership that have evolved from the observation of the leadership skills exhibited by Craly Fiorina by the author. Background Analysis of Hewett Packa rd & Carly Fiorina Hewlett Packard (HP) is an American multinational company, which is headquartered in California, United States (Hewett Packard, 2013a). The company specializes in manufacturing products, technologies, services, solutions and software to individual and corporate customers in the government, education and health sectors. Hewett Packard is known as the world’s largest IT generation and technological company in the world especially after the launch of EcoPod. The inception of the company was in one car garage by William Hewlett and Dave Packard. It is regarded as one of the largest PC manufacturer of the world since 2007 and it specializes in manufacturing computing, data storage, networking hardware, delivering services. The major product lines include computing devices, enterprise and industry standard internet servers. The main objective of the company is to innovate high quality IT innovative products and create a niche for itself in the market. At present the CEO of the company is Carly Fiorina, who has been serving the tenure of this post since the past few years. Carly Fiorina started her career as a secretary in a small business organization and was one of the first women to lead a Fortune 500 company, Hewett Packard during the tenure 1999 to 2005. She had earned her undergraduate degree from Stanford University and MBA degree from Maryland University and Masters of Science from Massachusetts University. Her tenure at HP led to reinvention of the company with state of art innovation facilities, achievement of market leadership, transformation of the cost structure and acceleration of growth. In spite of opposition from management, Carly had successfully acquired Compaq computers, which was known as one of the biggest mergers in the company history. During her tenure, the company’s revenue had doubled to $88 billion and had almost generated 11 patents in a single day, which improved the profitability and cash flow of the com pany. Presently, the CEO serves as the chairman of Good360, which is regarded as the world’s largest philanthropy organization. Carly was politically active and has